Customer satisfaction is our #1 priority! Let us know how we can improve your experience with our website, online course, or payment services.
Email: support@calypsoedu.com
Phone: (802) 565-8238 or (802) 565-1556
After hours, please feel free to leave us a voicemail or email, and we will respond within one business day.
Mailing Address:
American Continuing Education Institute, Ltd. dba, Calypso Continuing Education™
P.O. Box 176
Randolph, Vermont 05060
Contact our Sales Team
Rachel, Enrollment Director
(802) 565-1557
Rachel@calypsoedu.com
Isaak, Enrollment Specialist
(802) 565-1558
Isaak@calypsoedu.com
System Requirements
Calypso Continuing Education™ courses work with most modern web browsers and operating systems.
Our Recommendation: To get the best experience with our website and courses, we strongly recommend using Mozilla Firefox or Google Chrome. You can download either browser for free using the preceding links. Apple’s Safari browser also works well. Internet Explorer is supported, though some students have reported display issues when using it. When using Internet Explorer, we recommend you update to the newest version available.
Some of the additional educational materials available with our courses are supplied in PDF format. You will need a PDF reader, such as Adobe Acrobat, to view those resources. Acrobat Reader is free to download and install.
We recommend an internet connection of 5Mbps (five megabits per second) or higher to view the Calypso Continuing Education™ Appraiser and Environmental courses. Slower connections may work, but the material may load more slowly and you may be disappointed with the performance.
IMPORTANT:
Why should you clear your web browser’s cache, cookies, and history?
Instructional Support
Our instructors are available to answer questions regarding course content.
Participants may call (802) 565-1556 or email: support@calypsoedu.com
Please allow up to one business day to receive a reply.
Frequently Asked Questions
Check here to see if other customers have already asked the questions you need answers to.
Will Calypso courses run on my tablet?
Calypso Continuing Education™ courses are designed using the most up to date web servers. Our courses will play on all systems.
Some of the additional educational materials available with our courses are supplied in PDF format. You will need a PDF reader, such as Adobe Acrobat, to view those resources. Acrobat Reader is free to download and install.
What if my videos won’t play?
If you are not already using Mozilla Firefox or Google Chrome we suggest changing to one of these browsers. Either can be downloaded free of charge using the preceding links.
If you are using one of these browsers and you are experiencing difficulty, please consider clearing your browser’s history as this can greatly affect the way new webpages load to your system.
If you are still experiencing difficulty, please call customer service at (802) 565-8238 or email support@calypsoedu.com
How can I view state approvals?
Every state is different. Please choose your profession to find courses approved in your state.
All Appraisal and Real Estate courses are IDECC/ARELLO approved.

Can I use bookmarks within a course?
You can bookmark as many pages as you wish in a Calypso course.
Simply click the blue Bookmark this Page at the top of the page you wish to bookmark. After you add a bookmark, Bookmark this Page changes to Bookmarked and a bookmark indicator appears in the unit navigation bar at the top of the course page.
To view your bookmarked pages, click on the course ‘Home‘ tab at the top of the course. You will see a list of Course Tools on the right-hand side of this screen. Select Bookmarks to view a list of all bookmarked pages.
For a detailed view of how bookmarks work you may wish to review the edX help center.
What are my state requirements?
Each state has different requirements. Click your profession and then choose your state.
Do you report credit completion?
Calypso reports course completion weekly to states that require it. Please always retain a copy of your certificate of completion for your records.
What are your policies, terms & conditions?
Are multiple certificates available?
Additional state certificates are available for each state that you are licensed in at no additional cost.
To print multiple certificates, go to your account settings and enter your additional state(s) information. Our system will generate your certificate(s) automatically.
For assistance or if you have questions please call (802) 565-8238 or email support@calypsoedu.com.
How long do I have to complete my course?
After initial purchase you have six months to complete the course. In the event you require additional time, contact us by e-mail or telephone and we will grant more time at no additional cost.
How do Calypso courses work?
Our online courses are asynchronous, allowing you to work at your own pace. We include video content, poll questions, other interactive content, and reading material.
What about exams?
Calypso Continuing Education™ courses provide questions designed to test your mastery of the learning objectives and reinforce retention. To ensure you understand the important information supplied during the courses, we administer quizzes at the end of each chapter and an exam at the end of the course.* We have designed all quizzes and the exam to meet the following criteria:
- The conditional quizzes at the end of most chapters prevent you from moving forward to the next chapter until you have demonstrated sufficient mastery of the subject;
- The quizzes and exam contain a sufficient number of questions with a revolving pool of questions that are designed to test your mastery of the subject matter and reinforce the learning process;
- All questions, individually and collectively, test at a difficulty level appropriate to measure your achievement of the stated course learning objectives;
- Successful completion of the examination(s) requires you to answer a minimum of 70% of the questions correctly;
- Examination questions are written in a clear and unambiguous manner; and,
- The examinations are not proctored, but appraisers are required to complete an affidavit attesting they are the individuals accessing the course and completing all quizzes and exams.
* In those states where an exam is not required for accreditation, the exams have been disabled.
Will I receive completion certificate(s)?
When you complete each course, the system will generate a certificate in Adobe PDF format, so you can print and/or save it.
To generate multiple certificates for additional states please enter the license number and state name into the proper fields in your student account. Provided the course is complete, certificates will generate automatically using the added information when you re-open your course.
You can print and/or save your certificate as many times as you wish.